Destination Dispatch

The Vantage Destination Dispatch system allows passengers to select their desired destination from a hall touchscreen kiosk. The kiosk display directs passengers to their assigned elevator where they will be efficiently transported to their destination. The intelligent dispatcher algorithm provides optimal passenger grouping and assignments which balances waiting time, car loading and time to destination under all traffic conditions.

Kiosks screens are available in multiple sizes, with customizable graphics available upon request. Security card readers can be incorporated into the kiosk fixture to meet customer requirements

Advantages of Destination Dispatch Control

  • Reduced passenger time to destination
  • Faster clearing of lobbies during peak periods
  • Reduction in car overcrowding
  • Immediate passenger assignment to elevators improves lobby traffic flow
  • Improved passenger information
  • Eliminates the need for separate/inconspicuous risers
  • Optional security integration provides advanced features such as passenger separation, VIP operation, touch-free default destination call entry

Security Options

Option 1:

  • Integration with existing building security, user database and credential readers
  • When credentials presented to readers, DD system is notified, grants access and reports back status (optional)

Option 2:

  • Standalone security for the elevator system using exported database from building security, with its own readers using the same credentials as the building
  • Database credentials are exported and updated periodically

Option 3:

  • Standalone security for the elevator system with its own readers and credential database, using credentials provided by building management

Kiosk Mounting Options

The Destination Dispatch Kiosks provide a touchscreen solution with an enhanced user interface for your elevator passengers. Bring a versatile high-end look to your building and provide your passengers with a fixture that not only gets the job done but feels good when using it. This leading technology is non-proprietary, so it is seamlessly integrated into your building.

Destination Flags

MAD offers a variety of Destination Flags to meet your project requirements. Choose between our Value Series, Standard series or Concept (custom) design. From a plate design to illuminated flag, we can match the design of your building. Puck replacement and Ray Blade flags also available

Floor Annunciation

Door jamb mounted CE annunciators display all stops for passengers in that particular elevator. This visual indication helps passengers confirm they are boarding the correct elevator.

Destination Dispatch

Door-In-Door Solution

The Door-in-Door solution allows a single set of car call push buttons to be used for both fire and independent service. The inner door acts as the service cabinet providing access to both the button and service keyswitches, while the outer door provides additional access to the fire service controls.

Destination Dispatch
Destination Dispatch

Touchscreen Destination Solution

Upgrade the Destination Dispatch COP with a Touch-To-Go™ touchscreen. While in DD mode, the TTG screen can act as a next-destination indicator, a digital signage board, or be used for 2-way video communication. In independent or fire service mode, the graphics will automatically change, allowing the user to select destination floors and eliminating need for ‘hidden’ mechanical pushbuttons.

Destination Dispatch

 ADA Compliant

ADA compliance is achieved using audio-visual prompts and cues at both the kiosks and the car entrance to guide passengers to their assigned elevator. A combination of extended door dwell times, reduced closing speed and voice announcements ensure worry-free transfer in and out of the elevator cab. Multiple voice languages are available.

This publication is for general informational purposes only. Product design is subject to change without notice. Actual product colors and finishes may vary. Touch-To-Go is a trademark of MAD Elevator Inc., used with permission.